Frequently Asked Questions
Everything you need to know about your Anma Jewellery experience.
What materials are used in Anma Jewellery pieces?
Our collections are crafted using high-quality materials including 18k gold plating, sterling silver, and ethically sourced gemstones to ensure lasting shine and durability.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that for hygiene reasons, earrings are non-returnable unless faulty.
How should I care for my jewellery to prevent tarnishing?
To maintain the beauty of your pieces, avoid contact with perfumes, lotions, and water. Store them in a cool, dry place, preferably in the provided Anma pouch or box.
Do you offer a warranty on your products?
Yes, all Anma Jewellery comes with a 6-month warranty covering manufacturing defects. This does not cover accidental damage or natural wear and tear.
Can I track my shipment?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.